Our Terms and Conditions

Ordering

All orders placed on this website by 4.00pm will be dispatched for next day delivery and are subject to the terms and conditions outlined below.

Out of Stock

We have a large stockholding of our products but if a product is not in stock you will be contacted via e mail with an estimated delivery date.

Returns

Damaged Goods

All orders to leave our premises in perfect condition but occasionally damage occurs in transit. If this happens please sign for the delivery as “damaged” and inform us in writing within 7 days of receipt of order. If a customer fails to inform us in writing any claim of damaged goods may be disputed.

You ordered the wrong material in error

If you have ordered the wrong material in error (and we have not slit the material to your specification) we will refund an amount to your card after deducting the initial carriage cost and a restocking charge of 20%. This will be credited to your card after we receive the material back to us in good condition. You will be responsible for returning the material to us at your cost.

Please note the restocking fee covers credit card charges incurred and administration costs to us.

We send the wrong material

Occasionally picking errors happen. If we have sent the wrong colour, width, length or grade of material,  please contact us as soon as possible and we will arrange for the correct material to be sent  and collect the incorrect delivery at no cost to you.

 Warranties

a) ATC warrants that the goods are of satisfactory quality and that they comply with any description or specification supplied by us.
b) ATC gives no warranty that the goods are suitable for any particular purpose or for use under any specific conditions, unless has expressly warrantied the goods suitably in writing.
c) If the Buyer alleges and goods fail to comply with the warranty given, it shall inform ATC in writing, after we have had reasonable time to investigate the problem and examine the material may:
(i) replace the goods, or
(ii) Credit the Buyer with the purchase price of the goods accepting no liability of any kind to the Buyer in respect of any loss or damage (whether direct, indirect or consequential) suffered by the Buyer.
d) Goods shall not be returned without prior agreement between the Buyer and ATC. No claim can be entertained after the goods have been processed in any way.

Force Majeure

The performance of all contracts is subject to variation or cancellation by the Seller owing to any act of God, war, strikes, Government regulations or orders, national emergencies, lock-outs, fire, flood, drought, tempest or any other cause (whether or not of a like nature) beyond the control of ATC or owing to any inability by ATC to procure materials or articles held responsible for any inability to deliver caused by such contingency.

 

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